The next generation of customer engagement: frictionless and meaningful conversations throughout the entire customer journey
Paradigm shift
Pre-purchase
80%
Make a general
inquiry
Purchase
74%
Make a purchase
Post-purchase
76%
Get product or
service support
2023
61%
15%
14%
Messaging
Phone
Other
Companies are here
Customers are here
Solution
Conversational apps blend text and graphical interfaces. They
automate simple tasks and escalate conversations to a human if
necessary to ensure a high quality customer experience.
Arm
your business with the conversational tools you need for long-term
success.
Find out how global brands are scaling their customer communication
strategies
with conversational apps.
Built for enterprise
Unify all customer messaging channels into one single powerful
conversational platform. Hubtype helps businesses launch their
conversational strategies across all messaging apps and bridges
the communication gap with their customers.
Contact Sales
Built for enterprise
Build modern chatbots on messaging apps with our full-stack
serverless framework. Allow your team to quickly develop
production ready conversational apps and launch within minutes.
Build multichannel conversational experiences with react at
scale.
Start building
Don’t compromise on functionality
or data security
Hubtype is a flexible platform that adapts to all your customer and business needs. We integrate with all of your existing tech stack with no limitations.
Talk to sales
Integrate your CRM
Integrate AI, NLP and more
Connect analytics and other APIs
Combine bots with human agents
We are on a mission to increase the NPS of the world by powering
inspirational customer communication on messaging channels through
conversational apps
Move to asynchronous channels.
Reduce friction to improve satisfaction.
Messaging apps use end-to-end encryption.
80%
Reduction in cost
per contact.
30%
Reduction in cost.
Less calls.
2x
Higher customer satisfaction.
5x
Faster resolution
time.
3x
Higher engagement than email or phone.
How it works
Set up your minimum viable automation with human handoff integrated with your tech stack.
One definition works in all channels. Hubtype renders it automatically depending on the channel.
Add new use cases, channels, languages and AI to the automation if needed.
Ensure that the scale up is working properly and keep iterating for better results.
80% of all customer communication will be done over messaging and
chat.
We help brands build and scale their conversational
strategy.
